Warranty Policy

Limited Warranty
XSTO Co.,Ltd warrants to the original consumer purchaser that the XSTO product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.

This warranty statement sets forth XSTO's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

Warranty Period
We provide 5 years for the body frame, 14 months for the battery and motor, 1 year for the motor controller and 6 months for the crawler track. The normal wear out is not included in the warranty. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

Limited to Original Consumer Buyer
The warranty on XSTO's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.

No person other than XSTO is authorized to modify this limited product warranty.
To obtain warranty service, contact our customer service team at info@xstomobility.com.